Snooze

Some work is real but not yet. Snooze takes an issue out of your working views until a moment you pick, then puts it back without ceremony.

Snooze is not a deadline and it’s not a dependency. If an issue is waiting on another issue, say that instead.

Before you start

• An open issue. Done and Canceled issues can’t be snoozed (“Reopen this issue before snoozing it.”).
• Anyone in the workspace can snooze an issue. The snooze applies to everyone, not just you.

Steps

Snooze an issue

1. Press Snooze among the issue’s properties, or right-click its row and choose Snooze…. From Find it, > then “Change snooze” does the same for the open issue.
2. Pick a Date, from the field or the calendar.
3. Set a Time. It starts at 9:00.
4. Check the Timezone. It starts as your default from Settings › Preferences. Pick another when the date belongs to somewhere else, like a launch in Tokyo. Search by city.
5. Check the preview line underneath, which shows the exact wake-up moment. Press Snooze.

Twice a year some local times happen twice or not at all. If yours happens twice, Hydrant asks which one you mean: First or Second. If it doesn’t exist, pick a time that does.

Change your mind

• Reschedule moves the wake-up time.
• Unsnooze now wakes it immediately.
• After it wakes, Snooze again starts from a fresh date, and Clear ended snooze removes the leftover note.

What you should see

The issue shows Snoozed with its wake-up time, and leaves Cockpit, Control tower, Backlog, Refinery and Lost and found. It waits in Cold storage, in the Back room, and still appears in All issues.

When the time comes, nothing dramatic happens, and that’s the feature. The status doesn’t change. The issue reappears where it was and looks like any other awake issue. Its properties keep a Snooze ended note until someone clears it or snoozes it again.

Two rules worth knowing:

• A snoozed blocker still blocks. Hiding a problem doesn’t clear the road behind it.
• Moving an issue to Done or Canceled clears its snooze.

If it goes sideways

• “Choose a wake-up time in the future.” The moment has passed in the timezone you chose, even if it hasn’t in yours.
• “That local time must exist there.” You landed in a daylight-saving gap. Pick a time an hour later.
• It woke at an odd hour. Wake-up times follow the snooze’s timezone, not yours. Hover the Snoozed marker to see the exact time and timezone, then reschedule if needed.
• You can’t find a snoozed issue. Cold storage, or All issues. Snoozing hides, it never deletes.
• “Snoozing is not enabled yet.” Snoozing isn’t available in this workspace right now. Your date is kept; try again later.
• Changed your default timezone and nothing moved. Correct. The default only applies to new snoozes. Existing ones keep the timezone they were set in.